The Lone Wolf Agency Limited is committed to protecting the information you share with us. As a creative advertising agency, we will collect and share certain information about you as part of providing a design and distribution service. We may collect your details as a client, supplier, or website user. The Lone Wolf Agency Limited is a company registered in England & Wales (no.11863789). Our registered address is; 5 Wellesley Court, Apsley Way, Staples Corner, London NW2 7HF. This Privacy Policy is effective from 24th May 2018 and complies with the General Data Protection Regulations (GDPR) (Regulation (EU) 2016/679) that comes into force across the EU on 25th May 2018.
• Any data that could be used to identify you as an individual. For example, a work email address, social media name, phone number, etc. GDPR updates data protection to reflect the changes in technology.
As a Client/Customer, the information we collect may include the following:
• Name
• Job Title
• Address
• Email and phone contact details
• Records of interactions including meetings, emails and calls
• Employee pictures for branding or website materials
• Usage of services
• Information from third parties regarding insurance, credit reference, fraud, debt
As a Supplier, the information we collect may include the following:
• Name
• Job Title
• Address
• Email and phone contact details
• Records of interactions including meetings, emails and calls
As a business partner/outsourced resource (designer, coder, copywriter, etc.) the information we collect may include the following:
• Name
• Job Title
• Address
• Email and phone contact details
• Records of interactions including meetings, emails and calls
• Bank details
• References
• Portfolio of work
As a website visitor, the information we collect will be very limited and helps us to improve your experience while using the website. To find out more about using our website visit the Cookies section below.
As a Client/Customer, we will use your information for the following purposes:
• Provide you with our services
• Collecting your data
• Processing and storing your data
• Communicating with you
• Managing any aspect of providing the service including customer service
• Maintaining a record of the services we have provided to you
• Carrying out credit reference and fraud checks
• To comply with legal and regulatory obligations, requirements and guidance
• For the establishment, exercise or defence of legal claims
• Sharing your details with third-parties to fulfil accounting, invoicing and payroll
• Improve our services, internal performance, training and standards
As a Supplier, we will use your information for the following purposes:
• Purchasing your services
• Collecting your data
• Processing and storing your data
• Communicating with you
• Managing any aspect of purchasing your services
• Maintaining a record of the services you have provided to us
• Carrying out credit reference and fraud checks
• To comply with legal and regulatory obligations, requirements and guidance
• For the establishment, exercise or defence of legal claims
• Sharing your details with third-parties to fulfil accounting, invoicing and payroll
• Improve our services, internal performance, training and standards
As a business partner/outsourced resource (designer, coder, copywriter, etc.), we will use your information for the following purposes:
• Deliver services to our clients/customer
• Collecting your data
• Processing and storing your data
• Communicating with you
• Managing any aspect of us working together
• Maintaining a record of the projects you have worked on
• To pay them
• To comply with legal and regulatory obligations, requirements and guidance
• For the establishment, exercise or defence of legal claims
• Sharing your details with third-parties to fulfil accounting, invoicing and payroll
As a Client/Customer we may collect your information from the following sources, amongst others:
• You directly
• Your colleagues
• Via our employees’ business development activities
• Social media including LinkedIn
• Our Clients and/or suppliers
• Our business partners
• Third parties such as credit reference agencies
• Industry events & publications
As a Supplier we may collect your information from the following sources, amongst others:
• You directly
• Your colleagues
• Social media including LinkedIn
• Our Clients and/or suppliers
• Our business partners
• Third parties such as credit reference agencies
• Industry events & publications
As a business partner/outsourced resource (designer, coder, copywriter, etc.), we may collect your information from the following sources, amongst others:
• You directly
• Your colleagues
• Social media including LinkedIn
• Our Clients and/or suppliers
• Third parties such as credit reference agencies
• Industry events & publications
We process your data to complete our activities as a creative advertising agency. The below explains the lawful basis we use to process your data.
As a Client/Customer:
• We believe it is in our legitimate interest to collect and process your data where we believe you would be interested in our services. For example; if you are a resource manager or recruiter.
• At times we will request your explicit consent to process and store your data. Where this is required we will inform you at the time and provide you with clear information about what you are consenting to. For example; you subscribing to our newsletter about industry news & products.
• Where we establish a contractual relationship with you and/or your employer we will collect and process your data to enable us to meet these contractual agreements.
As a Supplier:
• We believe it is in our legitimate interest to collect and process your data where we may be interested in purchasing your service. For example; if you are an accountant or provide printing services.
• At times we will request your explicit consent to process and store your data. Where this is required we will inform you at the time and provide you with clear information about what you are consenting to. For example; you subscribing to our newsletter about industry news & products.
• Where we establish a contractual relationship with you and/or your employer we will collect and process your data to enable us to meet these contractual agreements. As a Business Partner/Outsourced Resource:
• We believe it is in our legitimate interest to collect and process your data where we may be interested in partnering with you to deliver our services to clients. For example; if you are a website developer or producer.
• Where we establish a contractual relationship with you and/or your employer we will collect and process your data to enable us to meet these contractual agreements.
We share your information with selected third-parties. These include, but are not limited to:
• Clients/Customers;
• Suppliers;
• Business Partners/Outsourced Resource;
• IT Support; • Legal and Professional Advisers;
• Marketing Advisors;
• Conference Venues;
• Email Provider;
• Any regulatory authority or statutory body pursuant to a request for information or any legal obligation which applies to us.
As a creative advertising agency, we may need to share some information with third-parties based outside of the European Economic Area (EEA). We are committed to:
• Sharing as little information as is required;
• Ensuring contractual agreements are in place
• Only sharing information when required to fulfil contracts.
Where we collect any special (or sensitive) personal information – examples include; race, ethnic origin, politics, religion, trade union membership, health, sex life, or sexual orientation – we will ask for your explicit consent. This includes any information regarding criminal convictions.
If you provide your explicit consent to receive marketing, we may send you:
• Information about our products and services
• Our blog covering industry & trending news You can remove your consent to marketing by contacting [email protected]
We do not use cookies on our website to help improve your experience. A cookie is a small text file that is downloaded on to your computer when you visit a website. Cookies are used by many websites and should list those present on their website accordingly. There are two types of cookie; Session – these expire when you close the website, and Persistent – these stay on your device for a set time period and we have stated the expiry times below. You can find out more about cookies and how to disable them using your browser by visiting https://ico.org.uk/for-the-public/online/cookies/.
This privacy policy only applies to this website. Our website includes links to other websites, on visiting the link you should check their privacy policies.
From time to time we will update our privacy policy on this page. This version was last updated on 24th May 2018.
You can find out who to contact about Data Protection below or email [email protected].
• Right to be Informed – you can request information about the categories of data we hold on you by contacting us with the subject line ‘Data Protection Rights’.
• Right to Access – you can request a copy of the data we hold on you by contacting us with the subject line ‘Data Protection Rights’.
• Right to Rectification – You can request we update/correct any information we hold. • Right to Erasure – You can request we delete the information we hold. In some cases, we have a legal right to retain your data, if this is the case we will explain why.
• Right to Restrict Processing – You can request we stop processing your data but will continue to hold it.
• Right to Data Portability – You can request we transfer your data to a third party or data controller of your choice.
• Right to Object – You can request we stop processing your data in relation to a legitimate interest or marketing purposes.
• Rights related to automated decision making including profiling – You can object to use using automated software to process your data and make decisions. We will respond to any of the above within 30 calendar days.
If you have any questions, please contact Jason at [email protected] or by writing to:
The Lone Wolf Agency Limited
5 Wellesley Court
Apsley Way, Staples Corner
London NW2 7HF